A connection to Microsoft Word is required by Word-2-CHM while loading a Word document. The connection may be blocked by the anti-virus plug-in for Microsoft Office or other security software. Word-2-CHM cannot open the Word document while the connection to Microsoft Word is been blocked.
Two solutions are available when Word-2-CHM fails to open the Word document.
· Solution I: Open the Word document in Microsoft Word and save it as “Web File”.
· Solution II: Temporary disabled the anti-virus plug-in or the security software.